High Tech Fraud Detection (CDLs/Motorists/Company Car Drivers)

According to the Star Ledger, the New Jersey Motor Vehicle Commission (MVC) and the Division of Criminal Justice have been working on implementing new ways to detect fake drivers licenses.   Technologies such as facial recognition have been used to spot multiple licenses granted to people with different names but the same face!

Here are some of the details released this week:

“One trucker was able to get three commercial driver’s licenses under three names, despite his license being suspended 64 times and his six DUI convictions.  Another motorist was able to get a license to drive a bus by using the name of a dead man. Still another was a registered sex offender who got a license to drive tanker trucks under an alias despite his five DUI convictions, and another was an accused sex offender who was able to get a license to drive a truck despite his three DUI convictions.”

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 The State’s Attorney General noted that 9/11 terrorists had fake licenses issued from other states and that “…detecting people with false licenses, the facial recognition could potentially uncover identity theft, financial fraud or terrorism, in addition to getting unsafe drivers off the road.”  He went on to say that “…For someone who’s put his children on the school buses in New Jersey for a long time, when you hear about folks who have multiple DUI convictions, sex offenders who are able to get licenses to operate those school buses — and, quite frankly, licenses to continue to drive on our roads — it certainly is a stark reminder that this the kind of thing that we need to be putting assets in

All of this reminds us that MVR profiling remains a critical safety tool for many fleets around the country — whether they operate sales cars or tractor trailers (or anything in between).

How do you know if your driver holds multiple licenses or multiple identities?

It’s not something the average employer would be equipped to diagnose, but it is a way for a chronic “bad driver” to get around screening tools — only to be discovered much later by a plaintiff’s attorney following a tragic fatality or other horrendous crash.

The NJ Attorney General summed it up this way; “If you have somebody who has six DUI convictions, they have to be driving under the influence a lot of the time. And for them to be able to continue to get driver’s licenses to operate vehicles by trying to scam the system, it creates a real safety issue for all of us.

More coverage is available HERE.

In a related article published by Landline Magazine, the following details were added:

  • “New Jersey’s license investigation examined all 19 million identities listed in its photo record database to find duplicative photos and identities. The state found 600,000 matches attributed to administrative errors and customer fraud, and suspended 1,800 licenses until customers could re-verify their identities.   
  • “The investigation has also uncovered 20 to 40 potential fraudulent unemployment cases, 23 fraud cases investigated by the New Jersey Department of Human Services, three potential Medicaid fraud cases, eight fraudulent U.S. passports, five criminal arrests by the U.S. Department of Homeland Security, and four criminal fraud suspects identified by the Social Security Administration in connection with over $200,000 in suspected fraud.   
  • “New Jersey now performs a nightly scrub of all new photos submitted at its 39 agencies.”

SafetyFirst works with many larger employers (with 500 or more drivers) to set up pre-hire screening and post hire re-qualification systems including profiling for crash risk, integrated KPI dashboards and data transfers with Human Resource applications.  Having pulled more than 40,000 MVRs and being on track to triple that number during 2013, we continue to add employers to our “E-DriverFile” and “My Driver’s Data” platforms.  If you have a need to better manage your driver records — from sales fleets to DOT regulated fleets, give us a call!

New MVR Reporting Features Added to E-DriverFile

Based on dialog with our clients, we’ve introduced several new enhancements to our MVR services platform, called E-DriverFile.

Background:

E-DriverFile is a risk management information system that was initially developed in early CY2000 to help fleets manage driver and vehicle specific data. 

Designed for both regulated and non-regulated fleets, it was the originator of the “anniversary reminder alert by email” concept for driver management.   When a driver (or vehicle) has an impending anniversary (expiration date) for something like a license, registration, insurance, permit, etc. the system automatically sends a reminder report to the location manager as a “to do” list of compliance issues.

As the location manager updates each item by typing in the new anniversary date, the system adjusts the reminder notice accordingly.  If the issue isn’t dealt with in a timely fashion, the report escalates to higher levels of management.

In 2004, clients asked us to incorporate MVR ordering.  This enabled them to set a triggering date (such as date of birth or date of hire, etc.) to have our system initiate the request for a new MVR on that driver.  Initially, the system only handled the request, but later on we also handled the input of the response from the state as more states began delivering “granular data” instead of paper reports.

Now, the MVR function almost overshadows the other features (i.e. DQ file management, automatic reconciliation of driver’s annual review, training updates, et.al.) since it’s so convenient and easy to run thousands of MVRs based on:  location, driver’s risk score (order high risk driver’s MVRs more frequently), division, date, etc.

NEW ENHANCEMENTS:

Recently we introduced two new enhancements:

  1. Clients asked for the ability to “time travel” and see a given driver’s risk score as it appeared on that date in time. Since our system automatically calculates scoring based on the tenure of convictions, telematics reports, MORs, and preventable collisions, it can be helpful to provide more than the default view (score as of today) by enabling an instant re-calculation based on any date provided by the client. 
  2. One feature is a new report that enables the client to query the database directly. This enables clients to answer questions like….. 
    1. how many of my drivers have S99 versus S92 speeding events?”
    2. how many of my drivers have both S99, S92 and (insert your favorite ACD code) combined?” 
    3. how many drivers (and who are they?) have at least one violation for speeding regardless of which speeding code was used by the state?”
  3. All of this data can be exported directly to Excel for further analysis and includes driver location data so that reporting by territory can be highlighted (to spot regional trends or hot-spots).
  4. Varied tenure periods based on data category.  We can split your reporting tenures based on data category — for instance, count MVR convictions that are less than 36 months old, count preventable collisions that are within 24 months of today’s date, count Motorist Observation Reports within 24 months, count telematics alerts within the past 12 months, etc.  This overlays the client’s own scoring mechanism for each data category, and their ability to isolate each category as a stand alone score.

Would you like to learn more about E-DriverFile, or our other driver safety programs (i.e. training, telematics, et.al.)?  Please give us a call at 1-888-603-6987!